Shipping & Delivery Policy
At MomentaryArts, every product is carefully handcrafted and made to order. We aim to deliver your order as quickly and smoothly as possible while maintaining the highest quality standards.
Processing Time
All orders are prepared individually.
- Standard production time: 1–3 business days
- Custom and personalized orders may require additional preparation time depending on the design process
Production begins after design approval (if applicable).
Shipping Time
We offer reliable worldwide shipping.
- Standard Shipping: 4–7 business days (US & EU)
- Express Shipping: 3–5 business days (US & EU)
Delivery times may vary slightly depending on your location and local shipping conditions.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
You can use this number to monitor your shipment in real time.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions.
Customs & Duties
For international orders, customs fees, import duties, or taxes may apply depending on your country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Delays
While we aim to meet all delivery timelines, delays may occur due to:
- Customs processing
- Shipping carrier delays
- High seasonal demand
- Incorrect shipping information
We appreciate your understanding in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, please contact us immediately.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us as soon as possible.
We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.